FAQ's

How long will my order take to ship?

Orders placed before 12pm MST will ship out same day.

Why do your packs not have shoulder strap load adjusters (or load lifters)?

From Dave, our designer:

Load lifters are an integral part of many packs. I usually design packs with them. Bigger packs (bigger than 30L or carry more than 20 lbs) use load lifters off the top of shoulder straps to pull the load into the back. This requires a back structure of stays or a stiff panel to transfer ‘pull’ of load lifters down the back.

These packs are intended to be the best canyoneering packs available. Which means they have to carry well on the hike in, while scrambling, and stand up to the ‘teeth’ of being tossed, pulled and thrown through sandstone slots.

If a back panel stay or anything that creates an edge is designed into the pack it will isolate a wear area and blow thru very quickly. 

Our design statement was to build a bag that carried like a backpack with the durability of a haul bag. Our pack reviews rate our packs as ‘very comfortable’ and years of testing shows them to be durable.

What length rope fits in the 38L pack? 50L pack?

The Rapide 38L was optimized for 70m 8-9mm lines. We have carried 100m 8mm line but it was tight. Tested to fit harness / all harness gear, extra webbing and anchors, helmet, lunch, first aid, safety pack, extra shirt and jacket, and water for a full day.

The Guide 50L was designed and tested by guides. It carries two 60m lines or combinations similar. In addition to personal guiding gear, it has room for group rescue, first aid, safety and food. More pockets in lid help organize navigation items and admin items.

Do the packs come in more than one size? Will the packs fit me?

We currently only have 1 size. The packs work best for people with back lengths between 17.5” and 22.5”. However, just because you are outside the bell curve, you may still find them to be more comfortable than alternative canyoneering packs. 

Is the wetsuit bag included with the packs?

No, the wetsuit bag is sold separately and can be found in the “accessories” section of our website.

Why does the 38L have a zipper on the exterior? Won't that get destroyed?

The zipper is specifically positioned in the lowest wear area of the bag. A zipper gives access to ‘gear side’ contents without having to open lid. Lid or brain also protects zipper when fastened. A zippered compartment simplifies the separation of rope and gear side used with the SRS System.

Do you have any retail location that I can go view the packs?

Currently our packs are only available for purchase online and at Desert Highlights, a local guide shop in Moab.